In such cases, a normal speed test won’t be able to figure if your internet connection is being throttled for Netflix or not. If not, that might explain your poor experience with latency sensitive applications (like gaming, video calls or web surfing) under heavy network usage, and you may want to check your home network setup ( has useful recommendations) or consult with your ISP.īasically what Netflix are saying in the above statement is there are multiple factors that affect your internet speed at the end of the day, not just upload and download speed as many people think.It becomes difficult to find out how well is your internet connection doing because it is working fine for the rest of the services and not Netflix. Ideally, those two values for unloaded and loaded latency should be close to each other. However, if someone else is streaming a movie, backing up photos or performing other data-intensive tasks on the same network at the same time, your gaming response time would correspond to the loaded latency measurement. If you’re the only user on the network, then the time between your gaming action (like moving a mouse or clicking it) and the response from the gaming server will approximately match the unloaded latency measurement.
Unloaded latency measures the round-trip time of a request when there is no other traffic present on a user’s network, while loaded latency measures the round-trip time when data-heavy applications are being used on the network.įor example, let’s say you’re playing a game online on your computer. Latency – which refers to the time it takes for data to travel from a user’s device to the server and back – will be measured on both unloaded and loaded connections. Upload speed measures the speed of the connection for uploading data from a user’s device to the internet.
That’s why today, we’re adding the ability to measure connection latency and upload speed. We’ve heard from some users that they crave more information about their internet connection.
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